Store Privacy Policy

When you browse or shop, we may collect information you provide, such as your name, email address, phone number, delivery or billing address, account details, support messages, and order information. Guest checkout may also require contact and delivery details.

We receive payment status and transaction references from the payment provider used at checkout. Payment card details are handled by the payment provider; Grey TechStore does not ask you to send card numbers or security codes by email or support messages.

When you sign in through Clerk, we receive the account identifier and verified email information needed to link your Clerk identity to your Grey TechStore account.

Like most websites, our systems may process basic technical information needed to deliver and protect the service, such as browser, device, and request information.

We use information to create and maintain store accounts, verify email addresses, process purchases, arrange delivery or pickup, provide order updates, respond to support requests, prevent misuse, and meet applicable legal or accounting obligations.

Where you allow optional cookies, we may use the related preference information to remember choices and improve the shopping experience. You can change optional cookie choices at any time using “Manage Cookies” in the store footer.

We share only the information needed with service providers that help operate the store, including payment, hosting, communications, security, and delivery or pickup services. Those providers process information to provide their services and may have their own privacy notices.

Clerk processes authentication under its own privacy terms. We may also disclose information when required by law or when necessary to protect customers, the store, or others.

We do not sell customer personal information.

Essential storage supports core store functions such as account access, shopping-cart operation, security, and checkout. Optional analytics or personalization choices are controlled through the store cookie notice when those features are available.

You can reject optional cookies or revise your choice using the “Manage Cookies” control in the store footer. See the separate Cookie Policy for more information.

We keep information for as long as reasonably necessary to provide store services, maintain account and order records, handle disputes, and meet legal obligations. Retention periods depend on the type of information and why it was collected.

We use appropriate safeguards intended to protect information against unauthorized access, loss, or misuse. No online service or transmission can be guaranteed completely secure.

Depending on applicable law, you may ask to access, correct, or delete personal information, object to or restrict certain processing, or withdraw consent where processing relies on consent. Some records may need to be retained to complete an order or comply with legal requirements.

To make a privacy request, contact us using the details below. We may need to verify your identity before acting on a request.

The store is intended for people able to make purchases under the laws that apply to them. The store is not designed to knowingly collect personal information from children without appropriate authorization.

Links to third-party websites and services are governed by those providers’ own terms and privacy policies. We are not responsible for their privacy practices.

We may update this Store Privacy Policy when store practices or legal requirements change. The current version will be published on this page.

For questions or privacy requests about Grey TechStore, email hello@greyinfotech.com.ng or use our contact page.